REFUND POLICY

At Created, we want you to love what you wear.

Every piece is thoughtfully designed with purpose, and we hope it becomes something you'll reach for time and time again. If your order isn't quite right, we're here to help make it right.

30-Day Returns

We gladly accept returns and exchanges within 30 days of your order being delivered.

To be eligible for a return, your item must be:

  • Unworn

  • Unwashed

  • In its original condition

  • Free from damage, stains, or odors

  • Returned with all original tags (if applicable)

Once your return is approved, we'll guide you through the return process.

WAYS WE MAY ASSIST YOU:

Exchange — Free Return Shipping

Need a different size or color?

We've got you covered. We'll provide a complimentary return shipping label and send your replacement item at no additional cost.

Store Credit — Free Return Shipping

Not sure what you'd like instead?

Choose store credit and we'll provide a free return label. Your credit never expires and can be used toward any future purchase.

Refund to Original Payment Method

If you'd prefer a refund, we'll process it back to your original payment method once your return has been received and inspected.

A return shipping label will be provided, and the cost of return shipping will be deducted from your refund.

Please note that original shipping charges are non-refundable.

FINAL SALE ITEMS

Some limited releases, exclusive collections, collaborations, and promotional items may be marked as Final Sale.

These items cannot be returned or exchanged unless they arrive damaged or defective.

If you have questions regarding a limited collection, please contact us before placing your order.

HEAVYWEIGHT EXCHANGES (OVER 5LB)

For exchanges where the total package weight exceeds 5 pounds, we're happy to cover the cost of shipping your replacement items back to you.

We simply ask that you cover the shipping cost of returning the original items to our warehouse.

Once your return has been received and inspected, your exchange will ship at no additional cost.

INTERNATIONAL EXCHANGES

We're proud to serve customers around the world.

For all international returns and exchanges:

  • Customers are responsible for return shipping costs.

  • Customs duties, taxes, and import fees are the responsibility of the customer.

  • Once your returned items have been received and approved, we'll ship your exchange back to you.

Please note that customs regulations vary by country and are outside of our control.

LOST OR STOLEN PACKAGES

If your package is marked as delivered but is lost or stolen, we'll gladly work with you to either:

  • Send a replacement, or

  • Issue a full refund

Whichever best fits your situation.

Return Address

Created Apparel

(Return Address Coming Soon)